Privacy

Última atualização: February 2026

1. Privacy Commitment

J. Dias & CA, SA (hereinafter “J. Dias Cooperage”) recognizes the importance of protecting the personal data of its customers and partners. We are committed to ensuring that all data collection and processing is conducted in accordance with the General Data Protection Regulation (GDPR) and applicable national legislation.

This policy outlines how we collect, use, store, and protect your information when interacting with our website and services.

2. Data Controller

The entity responsible for the collection and processing of personal data is:

  • Legal Name: J. Dias & CA, SA
  • VAT ID (NIF): 501 142 002
  • Headquarters: Rua da Lomba, 513, 4500-526 Paramos, Espinho – Portugal
  • Email for privacy matters: geral@jdiascooperage.pt
  • Phone: +351 227 340 376

3. Data We Collect

In the scope of our commercial and industrial activity, we may collect the following categories of data:

3.1. Data Provided Directly

When you fill out our contact forms or request a quote, we collect:

  • Identification (First Name, Last Name);
  • Contact Details (Email, Phone/Mobile);
  • Professional Data (Company, Position, VAT ID for invoicing);
  • Address (for shipping and logistics purposes).

3.2. Navigation Data (Cookies)

We automatically collect technical data regarding your device and browsing behaviour to optimize site performance through the use of cookies.

4. Purpose of Data Processing

The collected data is intended exclusively for the following purposes:

  • Commercial Management: Processing quote requests, orders, and invoicing;
  • Customer Support: Responding to technical inquiries about our products (barrels, casks, etc.);
  • Logistics: Organizing transport and delivery of goods;
  • Legal Obligations: Compliance with fiscal and administrative obligations before Portuguese authorities.

5. Data Sharing

J. Dias does not sell your personal data. Data sharing occurs only with third parties strictly necessary for service provision, namely:

  • Transport and logistics companies (for order delivery);
  • Accounting and invoicing service providers;
  • Judicial or administrative entities, when required by law.

6. Data Retention Periods

Personal data will be retained only for the period necessary for the purposes for which it was collected, or to comply with legal deadlines (e.g., invoicing data must be kept for 10 years).

7. Data Subject Rights

Under the GDPR, you have the right to, at any time:

  • Request access to your personal data;
  • Request the rectification of incorrect or incomplete data;
  • Request the erasure of your data (“right to be forgotten”), unless legal compliance prevents it;
  • Object to the processing of data for marketing purposes;
  • Request data portability.

To exercise any of these rights, please contact us in writing via email at geral@jdiascooperage.pt.

7.1. Right to Complain

If you believe that your data is not being processed in accordance with applicable legislation, you have the right to lodge a complaint with the competent supervisory authority in Portugal: the Comissão Nacional de Proteção de Dados (CNPD).

8. Information Security

J. Dias implements appropriate technical and organizational measures to protect your data against loss, misuse, alteration, or unauthorized access, utilizing updated security protocols (HTTPS/SSL).

9. Changes to Privacy Policy

We reserve the right to update this policy at any time. Changes will be published on this page indicating the revision date.